Months ago, WELL before the due date (and before COVID), I sent in the required paperwork and documentation to extend child support past age 19 (state law), since DS was living at home and attending college. When the support stopped, I called and they said they never received the papers, so I'd have to reopen the case. A couple weeks ago I ran into an acquaintance from years and years ago, who also has a DS of the same age. We got to talking, and she told me that the support office hadn't received her papers, either. She didn't have to reopen her case, though. See, HER ex noticed that the payments weren't coming out of his checks, and contacted support himself to ensure the payments continued. No such luck for me! My ex never even questioned it, just thought he lucked out I guess. Wait till he's served. He's going to flip out. But I'd like to know wtf is going on in that support office!!!