So..where I live, the cashiers in nearly every kind of store ask you when you're in the middle of checking out if you found everything OK. At that point, I'm not going to bother telling you I couldn't find the sunflower seeds. Unless you also do stocking, I'm doubting you know where they are. Also, I have 3 people in line behind me, so I'm not going to hold everyone up by trying to figure out where they are now. Wouldn't a better tactic be to have someone out on the floor asking if I'm finding everything OK? I'm not trying to be snarky, and I realize being a cashier can be a really challenging job dealing with assholes all day long. I just legitimately want to know who made this brilliant business decision.