Yelling Lady did thank me via text yesterday for taking time with her. Today I went into the office after being in the field all day. He was basically hiding from her. He told me there is a board meeting tomorrow and she has a proposal. He previewed her proposal, saying we should get support lined up in advance *because if anyone asks her questions she will yell.* I sat with her, told her it was a great idea. I calmly asked her my questions, and she was getting steamed quickly. I suggested to her that she may need to prepare for a lot of questions, and try to stay cool. She blew up and said everyone is "always picking on her." She is too thin skinned. If she is proposing an upgrade that costs thousands of dollars, people might have questions, and they should be able to ask them.