Recently I was working on a deal with someone in our office. Getting documents from her was like pulling teeth, and required multiple emails EVERY DAY. A couple times I had to go to higher-ups to get them. One time she simply sent me a screenshot of a doc she'd opened up from her email. Not only was the doc cut off, but I almost fainted. She had over 16,000 UNREAD emails in her inbox. Wtf! I have older email accounts that I check only once every few months, and the most I've had is like 4000.